Effective Date: August 11, 2025 | Last Updated: August 11, 2025
This Privacy Policy explains how Winning Culture Consulting Group (“WCCG,” “we,” “our,” “us”) collects, uses, discloses, and protects personal information in connection with our online store at https://winningculture.ca/wcp-store.
Quick Summary:
We collect only what we need to fulfill orders and support customers.
We use essential and preference cookies for site functionality.
You can request access, correction, or deletion of your data (PIPEDA).
1) Information We Collect
Contact Information: name, work title, and email address.
Order & Fulfillment Information: products purchased, order date/time, and (for physical orders) shipping name, address, and phone if provided for delivery.
Payment Information: processed by our payment processor; we do not store full card details on our servers.
Cookies & Device Data: essential and preference cookies to enable core site functions and remember settings.
2) How We Use Information
To process, fulfill, and deliver orders (digital and physical).
To communicate about purchases, access links, updates, and support.
To operate, maintain, and secure the Store.
To comply with legal, tax, and accounting obligations.
3) Cookies
We use cookies that are necessary for the Store to function (e.g., keeping items in your cart, enabling checkout) and preference cookies (e.g., remembering choices). You can adjust your browser settings to block or delete cookies; however, blocking essential cookies may impact Store functionality.
4) Sharing & Disclosures
Payment Processors: to process your payment securely.
Shipping Providers: to deliver physical products.
Service Providers: trusted vendors who assist with Store operations under confidentiality obligations.
Legal: we may disclose information if required by law or to protect our rights.
We do not sell your personal information.
5) Security
We use reasonable physical, technical, and administrative safeguards to protect personal information. No method of transmission over the internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.
6) Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy and to comply with legal obligations (e.g., tax and accounting rules).
7) International Transfers
Your information may be transferred to and processed in jurisdictions outside your province or country (including the United States) where our service providers are located. Data protection laws in those jurisdictions may differ from those in Canada.
8) Your Rights (PIPEDA)
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion, subject to legal and contractual restrictions.
To exercise these rights, contact us at [email protected]. We may need to verify your identity before responding.
9) Children’s Privacy
Our Store is not directed to children under the age of 16, and we do not knowingly collect personal information from children.
10) Changes to this Policy
We may update this Policy from time to time. If we make material changes, we will post the updated version with a new “Last Updated” date.
11) Contact Us
If you have questions or concerns about this Privacy Policy or our practices, contact: [email protected].