Effective Date: August 11, 2025 | Last Updated: Aug 11, 2025
These Terms & Conditions (“Terms”) govern your use of the online store at https://winningculture.ca/wcp-store (the “Store”) operated by Winning Culture Consulting Group (“WCCG,” “we,” “us,” “our”).
1) Acceptance of Terms
By accessing the Store or purchasing any product, you agree to be bound by these Terms and all referenced policies. If you do not agree, please do not use the Store.
2) Products We Offer
Digital Products: eBooks, guides, courses, weekly video coaching, and downloadable resources delivered by instant download and/or online access.
Physical Products: hardcover journals and other printed materials shipped to your address.
Product descriptions and prices may change at any time without notice.
3) Pricing, Currency & Taxes
All prices are listed in Canadian Dollars (CDN) unless stated otherwise.
Applicable taxes are calculated at checkout based on your shipping/billing address.
We reserve the right to correct pricing errors and to modify or discontinue products at any time.
4) Payments
Payments are processed through our third-party payment processor. By submitting an order, you authorize the charge to your selected payment method for the total amount shown at checkout.
You agree to provide current, complete, and accurate purchase and account information so we can complete your transactions and contact you as needed.
5) Shipping & Delivery (Physical Products)
Shipping costs are added at checkout and are not included in the listed product price.
We ship to Canada and internationally where available. Delivery timelines vary by destination and carrier.
Risk of loss passes to you upon our delivery of products to the carrier. We are not responsible for delays outside our control.
6) Digital Product Access
Digital products (including bundled items and bonuses) are typically delivered instantly to the email address you provide or via on-screen access links. Access links may expire; please download promptly and retain your files safely. You are responsible for ensuring compatible devices, software, and adequate internet connectivity.
7) All Sales Final – No Returns or Refunds
All sales are final. We do not accept returns, exchanges, or provide refunds for digital or physical products.
If you believe your order was processed in error (e.g., duplicate charge), contact us at [email protected] within 3 business days and we will review the matter.
8) License & Permitted Use (Digital Products)
Upon purchase of any digital product, WCCG grants you a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use only. You may not resell, share, upload publicly, distribute, reproduce, or create derivative works from any content without our prior written consent.
9) Intellectual Property
All content, designs, frameworks, trademarks, logos, and materials displayed or sold through the Store are the intellectual property of Winning Culture Consulting Group or its licensors and are protected by copyright and other laws.
10) Prohibited Uses
Interfering with the security or proper functioning of the Store;
Attempting to access accounts or data without authorization;
Reverse-engineering or scraping the Store; or
Using purchased materials in a manner that infringes third-party rights.
11) Disclaimers
Products are provided “as is” without warranties of any kind, express or implied. Leadership, culture, and performance outcomes vary by organization; we do not guarantee specific results.
12) Limitation of Liability
To the maximum extent permitted by law, WCCG and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data, arising from your use of the Store or products.
13) Indemnification
You agree to indemnify and hold WCCG harmless from any claims, losses, or expenses (including reasonable legal fees) arising out of your breach of these Terms or misuse of the products.
14) Governing Law & Disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. You agree to the exclusive jurisdiction of the courts located in Ontario, Canada.
15) Changes to the Terms
We may update these Terms at any time by posting a revised version with a new “Last Updated” date. Continued use of the Store after changes constitutes acceptance of the updated Terms.
16) Contact
Questions? Email us at [email protected].